不要将时间或金钱浪费在呼叫中心的日程安排上。太多的员工和开支失控了。很少有员工和您的客户因为排长队而发疯。在保持所需服务级别的同时，将呼叫中心完全满，是您盈利能力的基石。 开始使用 Lokad 呼叫中心计算器优化员工级别。从呼叫中心应用程序或 Excel 导入数据。轻松一键员工优化报告。使用 Erlang C 公式将呼叫量转换为最佳运算符数。当您知道事件会影响您的呼叫中心活动时，请手动调整员工级别。 无需统计学或数学知识。Lokad 提供预测服务。预测在 Lokad 服务器上执行。我们持续监控和改进我们的预测模型，因此您必须自己动手。
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- 版本 2.3.377.1 发布于 2009-07-20
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