基于团队的客户电子邮件应答系统，可缩短响应时间/跟踪。使用现有软件工具（如 Outlook Express）使员工能够更高效地响应客户电子邮件。 MiraMail 功能包括线程化、分组、共享访问和安全，可帮助自动执行与客户进行通信的过程，客户仍可以通过最易于理解和高效的电子邮件方式与您通信。 可配置的自动回复可确保您的客户始终得到及时响应，让他们知道您关心您。 MiraMail 易于学习，因此您的销售和支持人员使用他们喜爱的新闻客户端（如 Outlook Express、重力或 X-News）来响应客户电子邮件。没有新的软件可以学习，因此您将跟上 MiraMail 的速度，并立即提高工作效率。 消息被线程化并分配一个唯一的 ID 代码，以便对客户电子邮件的所有响应以及客户在同一事件上发送的任何后续电子邮件都将包含在同一线程中。可以对邮件进行分组，以将消息保留到不同区域的单独主题（即产品支持和销售）上。根据消息的内容，可以将传入邮件筛选为组。 通过共享访问，经理可以监控您公司销售和支持人员的响应，并一目了然地查看已回答的内容，并能够查看内容。 经验较少的工作人员有机会从其他人的反应中吸取教训。 安全访问由用户名和密码控制，因此销售和支持人员只能访问他们允许的组，并且公司外部没有人可以进入。 发布到 MiraMail 组的内部通信消息可以有选择地通过电子邮件发送回客户。 例如，在实际将最终响应发送到客户之前，可以在内部向组发送请求注释的草稿响应
版本历史记录
- 版本 1.04 发布于 2001-11-06
软件信息
- 软件分类： 网络与互联网 > 其他
- 发布者： Nevrona Designs
- 许可： 免费试用
- 价格： N/A
- 版本： 1.04
- 适用平台： windows
终端用户许可协议
MiraMail Server Software Herinafter referred to as 'Software' Single Server License Software Agreement This is a legal Agreement between you, as the end user, and Nevrona Designs. By opening the enclosed sealed disk package, or by using the disk, or by downloading & installing the Software, you are agreeing to be bound by the terms of this Agreement. If you do not agree with the terms of this Agreement, promptly return the unopened disk package and accompanying items, (including written materials), to the place you obtained them for a full refund, and/or erase all downloaded Software and call Nevrona Customer Support for a copy of an affidavit to be signed by you to obtain a refund. 1. Grant of License - Nevrona Designs grants to you the right to use one copy of the enclosed/attached Nevrona Designs program, MiraMail (the Software), on a single terminal connected to a single computer (i.e. CPU). You may make one copy of the Software for back-up purposes for use on your own computer. You must reproduce and include the copyright notice on the back-up copy. You may not network the Software or use it on more than a single computer or computer terminal at any time, unless a copy is purchased for each computer or terminal on the network that will use the Software. You may transfer this Software from one computer to another, provided that the Software is used on only one computer at a time. You may not rent or lease the Software, but you may transfer the Software and accompanying written material and this license to another person on a permanent basis provided you retain no copies and the other person agrees to accept the terms and conditions of this Agreement. THIS SOFTWARE MAY NOT BE DISTRIBUTED, IN MODIFIED OR UNMODIFIED FORM, AS PART OF ANY APPLICATION PROGRAM OR OTHER SOFTWARE THAT IS A LIBRARY-TYPE PRODUCT, DEVELOPMENT TOOL OR OPERATING SYSTEM, OR THAT MAY BE COMPETITIVE WITH, OR USED IN LIEU OF, THE PROGRAM PRODUCT, WITHOUT THE EXPRESS WRITTEN PERMISSION OF NEVRONA DESIGNS. This license does include the right to distribute applications using the Software provided the above requirements are met. 2. Term - This Agreement is effective until you terminate it by destroying the Software, together with all copies. It will also terminate if you fail to follow this agreement. You agree upon termination to destroy the Software, together with all copies thereof. 3. Copyright - The software is owned by Nevrona Designs and is protected by United States laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material (e.g. a book or musical recording) EXCEPT that you may either (a) make one copy of the Software solely for back-up or archival purposes, or (b) transfer the Software to a single hard disk provided you keep the original solely for back-up or archival purposes. You may not copy the written materials accompanying the Software. Limited Warranty 1. Limited Warranty - Nevrona Designs warrants that the disks on which the Software is furnished to be free from defects in material and workmanship, under normal use, for a period of 90 days after the date of the original purchase. If, during this 90-day period, a defect in the disk should occur, the disk may be returned with proof of purchase to Nevrona Designs, which will replace the disk without charge. Nevrona Designs warrants that the Software will perform substantially in accordance with the accompanying written materials. Nevrona Designs does not warrant that the functions contained in the Software will meet your requirements, or any operation of the Software will be uninterrupted or error-free. However, Nevrona Designs will, after being notified of significant errors during the 90-day period, correct demonstrable and significant Software or documentation errors within a reasonable period of time, or refund all or a fair portion of the price you have paid for the Software at Nevrona Designs' option. 2. Disclaimer of Warranties - Nevrona Designs disclaims all other warranties, either expressed or implied, including but not limited to implied warranties of merchantability of fitness from particular purpose, with respect to the Software and accompanying written materials. This limited warranty gives you specific legal rights, you may have others, varying from state to state. Nevrona Designs will have no consequential damages. In no event, shall Nevrona Designs or its suppliers be liable for damages whatsoever, (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any pecuniary loss), arising out of the use or the inability to this Nevrona Designs product, even if Nevrona Designs has been advised of the possibility of such damages. Some states do not allow the exclusion of limitation of liability for consequential or incidental damages, and this limitation may not apply to you. 3. Sole Remedy - Nevrona Designs' entire liability in your inclusive remedy shall be, at Nevrona Designs' option, either: (1) The return of the purchase price (if any) paid; or (2) Repair or replacement of the Software that does not meet Nevrona Designs' limited warranty, which is returned to Nevrona Designs with a copy of your receipt. 4. Governing Law - This Agreement will be construed and governed in accordance with laws of the State of Arizona. 5. U.S. Government Restricted Rights - This Software and documentation are provided with restrictive rights. Use, duplication or disclosure by the Government is subject to restrictions set forth in Section c(1)(ii) of the Rights and Technical Data in Computer Software clause at 52.227-7013.