好处 TERAVoice 可以通过优化电话通信来提高工作效率。切勿错过任何电话，并立即通过手机、寻呼机或电子邮件收到通知。通过优化语音菜单和管理等待队列的热线，并创建自定义 IVR 解决方案，降低呼叫代理的成本，提高客户满意度。 借助基于 MMC 的管理控制台，TERAVoice 可以轻松管理和监控，即使是从远程计算机。对于较小的配置，无需专用服务器，只需将适当的模拟或 ISDN 电话板插入文件服务器，即可以极低的成本启动电话解决方案，同时通过以后能够切换到专用系统进行更高负载来保持可扩展性。 硬件 通过集成的TAPRI和CAPI接口，TERAVoice能够支持从简单的语音调制解调器到多PRI ISDN板或基于TAPRI的专业电话板（即使在混合配置中）的多种电话硬件。 灵活性 TERAVoice 结合了简单语音信箱解决方案的易用性和可编程系统的灵活性。只需单击几下鼠标即可创建语音信箱、语音菜单和其他几个呼叫处理程序。同时，TERAVoice 为创建自定义交互式语音响应 （IVR） 应用程序提供了一个易于理解的编程接口。通过集成的脚本功能，构建自定义解决方案与创建 ASP（活动服务器页面）网页一样简单。 通知 TERAVoice 兼容所有基于 SMTP 的邮件系统和邮件服务器，用于发送语音邮件和呼叫通知。此外，用户可以通过短信或寻呼机消息以及其PBX电话的MWI（消息等待指示器）获得通知。通知和邮箱配置的窗口客户端工具也可用。
版本历史记录
- 版本 2004 发布于 2004-12-27
软件信息
- 软件分类： 通信 > 电话
- 发布者： TERASENS GmbH
- 许可： 免费
- 价格： N/A
- 版本： 2004
- 适用平台： windows
终端用户许可协议
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