LBE Desktop Helpdesk 4.0.188

许可: 免费试用 ‎文件大小: 4.63 MB
‎用户评分: 2.5/5 - ‎4 ‎评分

易于使用的帮助台软件,合理定价,适合所有企业。强大的帮助台软件:- LBE 帮助台软件将帮助您管理和控制您的帮助台操作,而不会迫使您改变工作方式。合理的价格:-我们的许多客户告诉我们,他们看的帮助台软件,这是超过10倍,我们的价格- 但,用他们的话,是没有任何像。易于设置:- 您不需要我们昂贵的现场访问来安装 LBE 帮助台。只需运行提供的设置,指定数据库的位置,即可启动。简单易用:- 无需广泛培训。我们的客户告诉我们,他们选择LBE帮助台的主要原因之一是他们发现很容易理解。可扩展:- LBE 帮助台使用行业标准数据库 - 访问、微软 Sql Server 和 Oracle。我们所有的帮助台产品都可以共享同一个数据库。 广泛报告:- 提供许多报告。如果需要更多,可以使用任何常用的报告工具构建自己的报告工具。丰富的用户界面:-完全控制数据的呈现方式(类似于MS Outlook)、组记录、更改字体/颜色等。根据您定义的条件更改格式(例如,以红色显示所有过期作业)。有效的报告工具内置。许多预定义的筛选器允许您仅显示所需的信息,并且您可以定义自己的筛选器。与团队的其他成员共享数据视图。节省时间:- 键入时节省的文本宏 - 输入一个简短的单词/短语,系统将自动将其替换为预定义的文本。标准回复的的理想之选。其他功能:- 适应组织结构。 按到期日期和/或新作业数管理支持合同。自动升级操作员之间的作业转移。目标完成日期便于看到问题及时处理。 跟踪花费的时间/金钱。

版本历史记录

  • 版本 4.0.173 发布于 2007-05-18
    错误修复,新功能

软件信息

终端用户许可协议

Licence If you agree to these terms and conditions, LEIGH BUSINESS ENTERPRISES LTD grants to you a non-exclusive licence to use the accompanying software (the "Software") and documentation whether printed or electronic (the "Documentation") during a Trial Period as determined by the Software and thereafter once the appropriate licence fee has been paid to LEIGH BUSINESS ENTERPRISES LTD.. The Software and Documentation are referred to in this Agreement as the "Licensed Materials." Ownership The Licensed Materials are the sole and exclusive property of LEIGH BUSINESS ENTERPRISES LTD.. By applying the licence fee and receiving the registered version you do not become the owner of the Licensed Materials, but are entitled solely to use the Licensed Materials according to the terms of this Agreement. Licence. The licence granted to you by LEIGH BUSINESS ENTERPRISES LTD. in this Agreement authorises you to use the Software for the specified number of concurrent users (where applicable). Once the Trial Period has expired this agreement terminates unless you purchase the appropriate licence fee from LEIGH BUSINESS ENTERPRISES LTD. YOU MAY NOT USE, COPY, OR MODIFY THE LICENSED MATERIALS, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT Term This Agreement is effective from the date of installation. This Agreement may be terminated by you at any time by destroying the Licensed Materials, together with any copies, modifications and merged portions in any form. It will also terminate automatically if you fail to comply with any term or condition of this Agreement. Restrictions on Transfer You may permanently transfer the Software to any other party if the other party agrees to the terms and conditions of this Agreement, and you transfer all copies of the Licensed Materials to that party or destroy those not transferred. By such transfer you terminate the licence granted to you in this Agreement. You may not sublicense, assign, share, rent, lease or otherwise transfer your right to use the Licensed Materials, nor any other rights granted to you under this Agreement. Restrictions against copying or modifying the Licensed Materials The licensed Materials are copyrighted by LEIGH BUSINESS ENTERPRISES LTD.. Except as expressly permitted in this Agreement, you may not copy or otherwise reproduce the Licensed Materials. In no event does the limited copying or reproduction permitted in this Agreement include the right to decompile, disassemble, or electronically transfer the Software, or to translate the Software into another computer language. You agree to include the copyright notice set forth in the label of the media embodying the software on any copy of the Software in any form, in whole or in part, or if any modification of the Software or any updated work containing the Software or any Part thereof. You also agree not to remove any existing copyright notice from any of the Licensed Materials. Protection and Security You agree to use your best efforts and take all reasonable steps to safeguard the Licensed Materials to ensure that no unauthorised person has access to them and that non authorised copy, publication, disclosure or distribution of any of the Licensed Materials is made. You acknowledge that the Licensed Material contain valuable confidential information and trade secrets and that unauthorised use and copying are harmful to LEIGH BUSINESS ENTERPRISES LTD., and that you have the confidential obligation on such valuable information and trade secrets. Limited Warranty LEIGH BUSINESS ENTERPRISES LTD. warrants that the media on which the Software is recorded will be free from defects in workmanship and materials for a period of 90 days from the date of payment of the licence fee. If the media and dated proof of purchase are returned to LEIGH BUSINESS ENTERPRISES LTD. within 90 days of the date of payment of the licence fee, and if LEIGH BUSINESS ENTERPRISES LTD. determines the media to be defective and provided the media was not subject to misuse, abuse or use in defective equipment LEIGH BUSINESS ENTERPRISES LTD. will, at its option, (1) replace the media, or (2) refund the licence fee paid by you, upon your return to LEIGH BUSINESS ENTERPRISES LTD. of all of the Licensed Materials , including all copies of any portions thereof , and dated proof of payment of the licence fee. All implied warranties on the media, including implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of the express warranty set forth above. In no event will LEIGH BUSINESS ENTERPRISES LTD. or any other party who has been involved in the creation, production, or delivery of the Licensed Materials be liable for special, direct, indirect, or consequential damages, including loss of profits, or inability to use the Licensed Materials, even if LEIGH BUSINESS ENTERPRISES LTD. has been advised of the possibility of such damages. In no event shall LEIGH BUSINESS ENTERPRISES LTD.'s liability for any damages or loss to you or any other party exceed the licence fees paid for the Licensed Materials. General If any provision or portion of a provision of this Agreement is determined to be invalid under any applicable law, it shall be deemed omitted and the remaining provisions and partial provisions of this Agreement shall continue in full force and effect. This Agreement constitutes the entire Agreement between the parties with respect to the subject matter hereof, and all prior Agreements, representations, statements and undertakings are hereby expressly cancelled.