Chat4Support 2.9.1

许可: 免费 ‎文件大小: 4.24 MB
‎用户评分: 3.0/5 - ‎1 ‎评分

Chat4Support 是一个实时聊天和网站访问者跟踪软等待解决方案,允许您与网站访问者进行实时聊天、监控网站流量并分析访问者的网络活动,包括他们的搜索引擎和关键字使用情况。该软件具有支持票证系统,可让网站访问者在运营商脱机时留言。该软件有几个版本,包括免费,精简版,标准版和专业版。 以下是一些关键功能: - 实时聊天 与访客实时聊天,并在来访者需要帮助时提供实时帮助。 -多操作员聊天 访问者可以同时与多个操作员聊天。如有必要,操作员可以将聊天转移到另一个聊天。 - 访客流量监控 监控每日和每月网站流量,包括页面浏览量和唯一点击次数(唯一访问者 IP)。收集访问者信息,如地理区域、浏览器类型和操作系统。 - 推荐和关键字使用分析 分析访问者的来向及其搜索关键字使用情况。 - 知识库管理 您可以存储经常用于访问者的问题和解决方案,将它们排序到特定的文件夹中,并立即将其发送给访问者。 -访客识别和足迹 将访问者的聊天历史记录、联系信息和占用空间存储在操作员的服务器中,这有助于在访问者再次登录后识别其身份,操作员可以检查访问者的浏览历史记录。 -聊天统计报告 查看与访问者的所有聊天,包括成功和缺失的聊天。您可以根据不同的统计信息分析所有聊天,例如聊天时间、响应时间、操作员登录日期或聊天历史记录等。 - 主动聊天 邀请访问者主动聊天。 支持票证系统 当操作员下线时,访问者可以在系统中留言,并选择一个部门来回复他们。

版本历史记录

  • 版本 2.9.1 发布于 2013-10-28
    识别网站访问者的移动设备;提高访客统计数据;等。

软件信息

终端用户许可协议

You should carefully read the following terms and conditions before using this software. Your use, distribution, or installation of this copy of Chat4Support indicates your acceptance of this License. If you do not agree to any of the terms of this License, then do not install, distribute or use this copy of Chat4Support. This copy of Chat4Support may installed on a single workstation used nonsimultaneously by multiple people. THIS SOFTWARE, AND ALL ACCOMPANYING FILES, DATA AND MATERIALS, ARE DISTRIBUTED "AS IS" AND WITH NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE USER MUST ASSUME THE ENTIRE RISK OF USING THE PROGRAM. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THE AGREEMENT. IN ADDITION, IN NO EVENT SHALL CODINGBEST SOFTWARE, OR ITS DISTRIBUTOR, PRINCIPALS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, SUBSIDIARIES, OR PARENT ORGANIZATIONS, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER RELATING TO THE USE OF Chat4Support. IN ADDITION, IN NO EVENT DOES CODINGBEST AUTHORIZE YOU TO USE CHATONWEBSIT IN APPLICATIONS OR SYSTEMS WHERE Chat4Support'S FAILURE TO PERFORM CAN REASONABLY BE EXPECTED TO RESULT IN A SIGNIFICANT PHYSICAL INJURY, OR IN LOSS OF LIFE. ANY SUCH USE BY YOU IS ENTIRELY AT YOUR OWN RISK, AND YOU AGREE TO HOLD CODINGBEST HARMLESS FROM ANY CLAIMS OR LOSSES RELATING TO SUCH UNAUTHORIZED USE. YOU MAY NOT RENT, LEASE, MODIFY, TRANSLATE, REVERSE ENGINEER, DECOMPILE, DISASSEMBLE Chat4Support. This Agreement is the complete statement of the Agreement between the parties on the subject matter, and merges and supersedes all other or prior understandings, purchase orders, agreements and arrangements. This Agreement shall be governed by the laws of China. Exclusive jurisdiction and venue for all matters relating to this Agreement shall be in courts and fora located in China, and you consent to such jurisdiction and venue. All rights of any kind in Chat4Support which are not expressly granted in this License are entirely and exclusively reserved to and by CODINGBEST SOFTWARE.