基于 Web 的帮助台软件，提供用于有效跟踪和管理客户端请求和内部事件的工具。借助 IBN 帮助台，您可以轻松地组织一个强大而可靠的系统来跟踪外部和内部请求。IBN 帮助台解决方案被我们的客户成功用作 24/7 服务以及支持组织和呼叫中心提供的强大工具。 借助即时业务网络，您可以获得一个独特的程序，在单个集成环境中实现高效的协作和事件管理。 IT 部门、产品部门、服务部门或任何经常面临客户请求的工作人员超过几个的组织都将受益于 IBN 帮助台，因为它可以从单个统一的软件应用程序管理所有工作。IBN 帮助台解决方案被我们的客户成功用作 24/7 服务以及支持组织和呼叫中心提供的强大工具。 关键 IBN 帮助台功能 内部和外部事件和请求处理 垃圾邮件过滤器 自动电子邮件路由 自动将事件分配给负责的用户 与 Dos 相关的事件 通过 MS Outlook 和 Mozilla 雷鸟管理事件 事件时间跟踪 自动警报和通知 报告和统计
版本历史记录
- 版本 4.7.55 发布于 2009-08-18
软件信息
- 软件分类： 业务 > 帮助台和远程电脑
- 发布者： Mediachase Russia
- 许可： 免费试用
- 价格： $49.00
- 版本： 4.7.55
- 适用平台： windows
终端用户许可协议
To use this version of the Instant Business Network Server software, please first review and agree to this License Agreement: Instant Business Network Server LICENSE AGREEMENT This Instant Business Network Server License Agreement ("License") is your proof of license for the Instant Business Network Server software ("the Software"). 1. Grant and Term of License. Mediachase, LLC ("Mediachase") grants you a personal, non-exclusive, non-transferable and royalty-free right to install and use the Software. The Software may be installed on computers or network servers under your control. 2. Restrictions. The Software is the property of Mediachase and/or its licensors and is protected by U.S. and international copyright and intellectual property laws and treaty provisions. All rights to patents, copyrights, trademarks and trade secrets in the Software or any modifications to it shall be and remain in Mediachase and/or its licensors. 3. Changed Terms. Mediachase shall have the right to change or add to the terms of this License at any time and to change, discontinue or impose conditions on any aspect of the Software. Such changes shall be effective upon notification by any means reasonable to give you actual or constructive notice or upon posting of such terms on the Software. 4. No Warranties or Liabilities. You expressly acknowledge and agree that this Software is software, which may contain software bugs, which could cause unanticipated consequences through its use. 5. Export Restrictions. You acknowledge that the Software and Documentation acquired hereunder are subject to the export control laws and regulations of the U.S.A. 6. General. This License constitutes the entire agreement between you and Mediachase with respect to this Software and supersedes any other communication (including advertising). 7. Government Restricted Rights. The use of this product by any Government agency, department, or other entity of the Government is further restricted in accordance with the terms of this License, and any modification thereto. The Manufacturer is Mediachase, LTD. 8150 Beverly Boulevard, Suite 100- Los Angeles, CA 90048. END OF Instant Business Network Server LICENSE AGREEMENT