中心台是一个免费软件多用户服务台解决方案。四个中心台帮助台组之一，价格实惠且易于使用 核心要素包括： 快速、轻松的呼叫日志记录，轻松的呼叫跟踪，具有所有操作的完整历史记录。 轻松将日志分配给技术人员 时间跟踪（计算假日和工作日）并标记以指示当前状态和持续时间 等待报价回复、或在车间中或等待零件的日志将自动设置为"保持保留"" 安全性确保只能由他们查看分配给单个技术人员的日志。 提供灵活的工作流程。 客户会随时了解报告故障的进度，并发送电子邮件以确认： 已记录问题，以及详细信息 报价（已批准或拒绝） 日志完成 您的 SLA 合同人工费用是自动报价和发票的，因此您不需要记住每个客户和类别的不同费率。 功能齐全的零件库存 为了与客户保持良好的关系，CentreDesk 解决方案提供了提供支持和关注细节所需的工具，以防止问题在裂缝之间出现。
版本历史记录
- 版本 6.101 发布于 2012-01-01
下载时包含.mdb完全未共享访问文件 - 版本 5.303 发布于 2008-09-03
更新 - 已启用 Vista 和 Office 2007
软件信息
- 软件分类： 业务 > 帮助台和远程电脑
- 发布者： Merging Technologies
- 许可： 免费
- 价格： N/A
- 版本： 6.101
- 适用平台： windows
终端用户许可协议
LICENSE AGREEMENT Copyright © 2011 Merging Technologies All Rights Reserved. CentreDesk Group for Microsoft ® Access Licence Agreement This is a legal agreement between the end user (the User) and Merging Technologies (the "OWNER"). BY installing the application the User IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF the User DOES NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PROMPTLY DELETE THE APPLICATION AND ANY ACCOMPANYING DOCUMENTATION. A. GRANT OF LICENCE 1. This Software Licence Agreement permits the User to use as many copies of the software as required. 2. All SOFTWARE is licensed, not sold, to the User for use under the terms of this agreement and the OWNER reserves all rights not expressly granted to the User. The OWNER retains all title and ownership of the SOFTWARE and documentation. 3. The User is required to protect the confidentiality of the SOFTWARE. B. COPYRIGHT 1. The SOFTWARE is owned by the OWNER and is protected by copyright laws, and all other applicable laws and international treaty provisions. 2. The User must treat the SOFTWARE like other copyrighted material except that the User may make as many copies of the SOFTWARE as required. 3. The User may not rent or lease the SOFTWARE. The User may not reverse engineer, decompile, or disassemble the SOFTWARE. C. LIMITED WARRANTY 1. The SOFTWARE and related documentation are provided "AS IS" and without warranty of any kind either expressed or implied, including, and not limited to, implied warranties of merchantability and fitness for a particular purpose. The Owner does not warrant that the SOFTWARE will meet with the User requirements, or that its operation will be uninterrupted or error free, or that any defects will be corrected. This Limited Warranty gives the User specific rights. D. TERMINATION 1. This licence will terminate if the User fails to comply with any term or condition of this agreement. The User must, upon termination, delete the SOFTWARE together with all copies, modifications, and merged portions in any form. Microsoft is a registered trademark of Microsoft Corporation. CentreDesk is a trademark of Merging Technologies. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.