Jet Service Desk 1.61

许可: 免费试用 ‎文件大小: 3.92 MB
‎用户评分: 3.5/5 - ‎2 ‎评分

Jet 服务台是一个高速帮助台/服务台系统,包括以下工作流:请求管理、事件管理、问题管理、更改管理、服务资产和配置管理、服务级别管理、知识管理。Jet 服务台主模块对应于传统的 Windows 应用程序,它需要 4-9 MB 的内存,并且不需要安装其他平台和库。 其他模块和功能: -事件通知系统 -基于快速报告 4 的报告系统 -管理员模块 -喷气服务台邮件门 -事件通知系统 主模块包括集成通知系统,该系统通知用户以下事件: - 新请求注册无责任 -当前用户的新请求注册 -将注释和文件添加到客户端对当前用户的请求中 - 请求的开始/反应时间的方法 -请求到期日期到期 通过显示托盘菜单中的消息执行通知。通过鼠标左键单击消息,系统将打开当前请求。 报告系统 报告系统基于快速报告 4 报表生成器。Jet 服务台应用程序将报表执行参数传输到快速报告。快速报表使用应用程序参数执行包含到报表的 SQL 查询,并准备报表。因此,系统用户可以轻松地执行、创建和修改报表窗体。

软件信息

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